‘Empty tank’ service. If you are in a hurry, you can drop off the rented car with an empty tank for additional fee. If you choose to use this service, you will not be required to refuel the car before dropping it off.
Additional fees that may apply:
Exceeding the specified mileage
Compensation of damages (if the customer chooses not to order insurance with zero deduction)
CAR PICK-UP AND RETURN
By signing the Car Rental Agreement, the Renter confirms that he/she received the Car clean and in good working order with all additional accessories, documents and parts, normally included in the cars of this make or required to be included under the applicable legislation, even if such documents or parts are not listed separately.
The Renter shall be required to return the car in the same working condition and level of completeness as it was rented out. It shall be assumed that the condition and level of completeness of the Car was good, if defects of the Car are not specified in a certificate signed by both Parties (the Renter’s copy of the certificate).
Minimum rental period: 24 hours. Shorter periods may be agreed on separately. Unless the Parties expressly agree otherwise, each incomplete rental day shall be charged a fee of full rental day.
The Car shall be picked up and dropped off on the time specified in the agreement. A Car rented during the working hours shall be picked up and dropped off at the agreed location. A Car rented after the working hours and on weekends shall be picked up and dropped off in accordance with a separate agreement.
Should the Renter fail to drop off the Car on time for more than 3 hours after the end of the rental period, each incomplete rental day shall be charged an hourly rental fee.
The Car is rented with full fuel tank. The Renter shall be required to drop off the Car with full fuel tank as well. Otherwise, the Renter shall be required to pay the Owner a refuelling service charge of 100 (one hundred) euros as agreed by the Parties.
The Owner shall keep the car booked for not more than 3 hours after the agreed beginning of the rental period. Then, the reservation shall expire and the Car may not be issued to the Renter.
The Owner may at their own choice collect the Car before the agreed time and/or contact the police and publish an alert for the Car in the following cases:
If the Renter breaches terms and conditions of the rental Agreement;
If the Owner has reasonable suspicion that the Renter shall not be able to fulfil their obligations under the Agreement (for example, obligation to pay, etc.);
If the Renter causes damage to the Car or the actions of the Renter cause a risk of such damage;
If the Renter hands over the Car to third parties in breach of the provisions of this Agreement;
If the Renter uses the Car to go to or the Car, for any other reasons, enters a country, on the territory of which the Car may not be used under this Agreement;
If the Renter fails to return the Car within 24 hours from the end of the rental period provided for in the Certificate (except, where the rental period was extended in accordance with paragraph 2.9). In such event, the Owner may also contact the police regarding possible theft of the Car.
To extend the rental period of the Car, the Renter shall be required to contact the Owner as early as possible and obtain their written confirmation about the extension of the rental period (confirmation by e-mail or SMS shall be deemed a written confirmation). If such written confirmation has not been given, the Renter shall be required to drop off the Car on the date and time specified in the Certificate.
USE OF THE CAR
The Renter shall be required to present: a valid passport (identity card) and a valid driving licence necessary to lawfully drive a Car of the appropriate category.
The Renter shall be at least 21 years old and have driving experience of at least 2 years.
The Car may be operated only by the person(s) specified in the Certificate; if the Renter is a company, its employee authorized to drive the company’s vehicles and the car provided for in the Certificate. The Renter/company shall be responsible for acts/omissions of the driver.
The Renter shall be required to lock all doors of the Car and turn on the alarm, when leaving the Car (even if leaving for a short period). The Renter shall be required to keep the documents and car keys safe from third parties and not to leave them in the Car even if it is locked.
The Car may not be used:
To carry passengers for a fee;
For driver training;
To tow cars or trailers, to carry heavy and oversized loads or other loads, for the carriage of which the Car has not been designed;
To carry goods in violation of customs laws or other statutory provisions;
For criminal activities;
If the Renter is under an influence of alcohol, drugs or other strong medication affecting the ability to react, or if the Renter is overtired;
To participate in races, sports or traffic events, where safe traffic rules are ignored;
On roads of poor condition exposing the Car to potential damage or under off-road conditions;
To carry valuables or documents without the property documents;
To carry flammable liquids and substances, explosives, narcotic substances or other items, possession and use of which is prohibited under the laws of the Republic of Lithuania or the laws of the country, in which the Car is located.
The Renter and the driver are required to comply with safe traffic rules and rental terms and conditions.
Every time before starting the Car and starting to drive, the Renter is required to make sure that the Car is in a good working order and it is safe to operate it, including but not limited to checking the tyres, lights, etc. Every time when refuelling, the Renter is required to check the oil and coolant levels and tyre pressure.
The Renter may not continue to use the Car, if there are reasons to believe that the Car is defective (failure indicator lights up, unusual noises, etc.). In such event, the Renter shall be required to notify the Owner and receive the Owner’s instructions. If the Renter continues to use the Car, they shall assume the risk of damaging (increasing the damage to) the Car.
In the event of failure, repairs will only be performed in the Owner's garage located in Gėlyno str. 10, Marijampolė District, or another garage agreed on in advance in writing with the Owner.
Throughout the rental period, the Renter shall be required to take every measure to protect the Car from theft and accidents.
The Car may only be used on the territory specified in the Certificate. Entering other territories is strictly forbidden. The Renter also confirms that they are aware of the fact that, in the event of breach of this paragraph, insurance policies covering the Car may become void.
The rented Car may be used to travel an average of 600 km a day; should the mileage limit be exceeded, additional fee of 0.10 EUR/km shall be applied.
THEFT, TRAFFIC ACCIDENT, OTHER DAMAGE TO THE CAR
In the event of traffic accident, fire, damage to the Car caused by third parties and/or theft, the Renter shall be required to notify the Owner, police, fire-station, insurance company or other official authorities as soon as possible. In the event of damage caused by third parties and theft, the Renter shall be required to notify the police and make sure that the incident is appropriately recorded by the police.
The Renter confirms that they understand that documents and certificates issued by the police as well as traffic accident declarations and certificates issued by transport companies serve as a basis for the payment of insurance benefit and making a claim against third parties regarding the damage; therefore, the Renter shall be required to make sure that the above documents are properly executed.
Evidence (items, traces, witness testimonies) must be kept for future reference, full names and addresses of people involved in the incident must be written down. The customer may not sign any documents accusing the Owner of the damage and requesting the compensation thereof.
The Renter or another authorized driver shall be required to take measures to protect the interests of the Owner and the insurance company, if an accident occurs during the rental period. The Renter shall be required:
To immediately ensure the safety of the Car, protect it against further damage and eliminate circumstances that may increase the damage;
To immediately notify the police about the insured event and receive the notification of the incident from the police;
To immediately notify the Owner about the incident by phone 370 656 61866 or by e-mail [email protected] The notice shall include the location of the damaged Car, persons notified about the incident and time of sending the notice, the responsible party (if known), their full name, address and phone number.
The Owner shall not assume liability for losses or damage related to the Renter’s property left unattended in the Car.
The Car is insured against: traffic accidents, theft, natural accidents, criminal activities of third parties.
The Renter is aware of the fact that, in case of an insured event, the insurer shall make unconditional deductions (franchise), the payment of which shall be the responsibility of the Renter, unless the Parties agreed otherwise. The amount of franchise:
In case of damages to the Car – 175 euros
In each case of theft of the Car – 10 percent
The Owner shall charge a damage administration fee of 175 (one hundred and seventy five) euros
Unconditional deduction in case of an insured event provided for in paragraph 5.2 of the Agreement shall not be made if, at the time of entry into the Agreement, the Renter undertook to pay additional fee of 5 (five) euros for each rental day, unless different amount is specified in the Certificate of Delivery and Acceptance of the Car.
TERMS OF PAYMENT
Unless the Parties agreed otherwise, the rental price of the Car shall be paid in advance prior to the handover of the Car.
When handing over the Car, the Owner may request the Renter to make an advance payment consisting of predetermined rent and/or deposit in the amount prescribed by the Owner to be used to ensure damage incurred by the Owner due to damages or loss of the Car and to make unconditional deductions (franchise).
The rent price shall include: rent, insurance and maintenance of the vehicle. The rent price shall not include fuel and other additional fees provided for in this Agreement.
The Renter shall be personally responsible for the payment of the following amounts at the Owner’s request:
The rent price calculated on the basis of the rent rates;
The amount specified in the Agreement, if the Renter returns the Car to the Owner with an empty (half-empty) tank;
Fees for additional services;
The amount covering all losses incurred by the Owner due to improper performance of this Agreement or violations of the statutory requirements.
LIABILITY OF THE RENTER
The Renter shall be fully liable to the Owner for intentional or negligent damage to the Car and compensation of other losses, where the insurance company refuses to compensate the losses (including payment of unconditional deductions to the insurance company).
The Renter shall assume liability in the event of Car failure where it occurred through their fault, including but not limited to events provided for in paragraph 3.8 of the Agreement.
The Renter shall also be liable for damages to the Car and/or losses incurred by the Owner or any other losses (administrative fines, Car towing costs, etc.) in the following cases, where the Renter:
violated the rules of operation of the vehicle;
used a vehicle which is in poor working order;
violated the rules of carriage and storage of flammable and explosive substances, and fire-prevention regulations;
where the vehicle was operated by a person who does not have a right to drive, or a person under the influence of alcohol or narcotic substances;
caused an accident and left the site;
where the vehicle was used for criminal activities;
breached other requirements and prohibitions under this Agreement, especially those provided for in paragraph 3.5 of the Agreement.
If the Renter failed to notify the police about the traffic accident or damage to the Car and failed to receive the notice from the police, and/or failed to notify the Owner or insurance company, the Renter shall be required to cover the repair costs incurred by the Owner, if the insurance company refuses to compensate such costs for the above reasons (for example, in case of non-insured event).
The Renter shall be required to comply with the applicable traffic rules and pay fines or cover expenses related to violations of the traffic rules. If, due to any reasons, administrative proceedings are brought against the Owner for violations committed during the period, during which the Car was handed over to the Renter, the latter shall be required to cover all the resulting losses incurred by the Owner (fines, etc.).
If the Car broke down without the fault of the Owner, the Renter shall take every measure to make sure that the Car is repaired within the shortest period possible.
In the event of loss of the documents and/or keys of the Car, the Renter shall be required to cover all costs incurred by the Owner due to making a new set of keys or restoring the documents, which shall not be less than EUR 145.
In the event of damage to the tyres, the Renter shall cover the costs in the amount equal to the purchase value of tyres of the same type and make.
For each day of delay of any payment under this Agreement, the Renter shall be required to pay the Owner a penalty of 0.5% of the outstanding amount.
For each day of failure to return the Car, the Renter shall be required to pay the Owner a penalty of 50% of the daily rental price of the Car and to pay the normal rental price (specified in the Certificate) for this period.
If the Car is returned dirty, the Renter shall be required to pay the cleaning costs in accordance with the rates applicable by the Owner.
The Renter shall pay the road taxes, when using the Car.
If the Car is returned to the Owner by a person other than that specified in the Certificate, the Renter agrees and make no objections to the repayment of the deposit for the Car to the person returning the Car. In such event, it shall be assumed that the person returning the Car was duly authorized by the Renter to accept the money in favour of the Renter and the latter shall make to claims against the Owner regarding the payment of the money to such person.
No smoking in the Car. If the Car returned by the Renter requires additional cleaning (to remove the odour) due to smoking, the Renter shall be required to pay the cleaning costs in accordance with the rates applicable by the Owner.
LIABILITY OF THE OWNER
The Owner shall not assume liability for losses incurred by the Renter due to the fact that they could not use the Car because it broke down, an accident occurred, etc., as well as due to failure to return the Car on time. However, in such event, the Owner shall (where possible) repair the Car or offer another car for rent.
The Owner shall not assume liability for the health condition of the Renter.
The Owner shall not assume liability for losses caused to third parties due to the fault of the driver (Renter), as well as administrative offences committed while using the Car during the period, during which the Car was at the disposal of the Renter.